Shipping policy
Gluvara Shipping Policy
Last Updated: May 2026
Our Delivery Promise
At Gluvara, we believe premium beauty should reach your door without compromise — or extra cost. Every order across the UAE ships completely free, no minimum spend required.
Free Shipping — Always
Free shipping on every order, across all UAE emirates — no minimum purchase, no exceptions.
We do not believe in charging for delivery. Every Gluvara customer receives the same seamless, complimentary shipping experience regardless of order size.
Delivery Timeframe
| Order Type | Processing Time | Delivery Time | Total Estimate |
|---|---|---|---|
| Standard Order | 1 Business Day | 2–3 Business Days | 3–4 Business Days |
| Weekend / Public Holiday Orders | Next Business Day | 2–3 Business Days | 3–5 Business Days |
Delivery estimates apply to all UAE orders and begin once your order has been dispatched and a tracking number issued.
Order Processing
- All orders processed within 1 business day of placement
- Orders placed before 2:00 PM (UAE Time) prioritized for same-day processing
- Orders placed after 2:00 PM, on Fridays, or on UAE public holidays processed next business day
- Order confirmation email sent immediately after purchase
- Shipping confirmation with live tracking link sent once dispatched
Delivery Coverage
We deliver free to every emirate across the UAE:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
Delivery to remote or restricted-access areas may require additional time. Contact our team before ordering if unsure about your location.
Order Tracking
Once your order ships:
- Receive shipping confirmation email with your unique tracking number
- Track your delivery in real time via the link provided
- Delays beyond 3 business days after dispatch — contact support immediately
Failed Delivery Attempts
- Courier attempts delivery up to 2 times at the address provided
- After 2 failed attempts, order held at local facility for up to 3 business days
- Uncollected orders returned to Gluvara after holding period
- Re-delivery fees may apply for returned and reshipped orders
Gluvara is not responsible for delays caused by incorrect address or contact details entered at checkout. Please review your information carefully before placing your order.
Damaged in Transit
If your order arrives damaged due to shipping:
- Email hello@gluvara.com within 48 hours of delivery
- Include order number and clear photos of the damage
- We will arrange a free replacement or full refund — your choice
Important Notes
- Delivery times may extend during peak seasons, UAE national holidays, or severe weather
- Gluvara works exclusively with trusted UAE-based courier partners
- Once dispatched, delivery is managed by our courier — tracking updates reflect real-time progress
Contact & Support
Email: hello@gluvara.com
Response Time: 1–2 business days
Working Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (UAE Time)
Free shipping. Fast delivery. Zero compromise. That is the Gluvara standard — because your beauty routine deserves nothing less.